Privacy Policy

1. Data controller

[INSERT LEGAL ENTITY NAME]
Trading name: Monumental Lido Medical Center
Tax ID: [INSERT TAX ID]
Address: [INSERT FULL ADDRESS]
Email: geral@monumentalclinic.com
Phone: 291 771 020
DPO (if applicable): [INSERT CONTACT]

2. Personal data collected

We may collect name, phone number, email, requested specialty/professional and the user’s message.

3. Purposes

• Responding to contact requests;
• Managing appointment requests;
• Providing requested information;
• Website security and abuse prevention;
• Compliance with applicable legal obligations.

4. Legal basis

Processing may rely on the user’s request, consent where applicable, legitimate interests (security), and/or legal obligations.

5. Health data

The contact form is not intended for detailed clinical information. If health-related information is voluntarily included, it will be processed only to manage the request, with restricted access and confidentiality duties.

6. Recipients

Data may be accessed by authorised staff and strictly necessary technical providers (e.g., hosting/email). [List actual providers.]

7. Retention

Data is retained only as long as necessary for the purposes and legal obligations.

8. Rights

Data subjects may request access, rectification, erasure, restriction, objection and portability (when applicable), and may withdraw consent when relevant.

9. How to exercise rights

Contact: geral@monumentalclinic.com.

10. Complaints

Portuguese supervisory authority (CNPD): www.cnpd.pt.

11. Cookies

See our Cookie Policy.